Privacy Policy

1 Introduction

Bubu 88 (referred to as "we", "our", or "the platform") is a trusted online betting platform for users in Bangladesh. We believe that every user's personal data belongs to them, and it is our responsibility to keep it safe.

This Privacy Policy explains what information bubu 88 collects, how it is used, how long it is retained, and what rights you have over your own data. By using the platform, you agree to this Privacy Policy.

Our Privacy Policy is built in line with international data protection standards — particularly the principles of GDPR — although we primarily serve users in Bangladesh.

2 What information we collect

Bubu 88 only collects information that is genuinely necessary to provide its services, ensure security, and meet legal obligations. We do not collect any unnecessary or excessive data.

Information collected at registration

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile number
• Email address
• Permanent address (city and district)
• Preferred mobile banking number (bKash / Nagad / Rocket)

Information collected during identity verification

• National ID (NID) or passport photo
• Selfie or live face verification (in specific cases)
• Proof of address document (if required)

Automatically collected information

When you use bubu 88, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Date and time of access
• How long each page was viewed (session data)
• Referral source (how you found our site)

Data Type	Purpose of Collection	Mandatory
Name & Date of Birth	Identity verification	Yes
Mobile number	Account security & communication	Yes
Email	Notifications & Password Reset	Yes
NID / Passport	KYC Verification	For withdrawals
IP address	Security & Fraud Prevention	Automatic
Betting history	Service Improvement & Responsible Gaming	Automatic

3 How Your Data Is Used

Bubu 88 uses the privacy-related data it collects for the purposes outlined below. The legal basis for each purpose is clearly stated:

• Account management: Managing registration, login, password reset, and account settings.
• Identity Verification (KYC): Verifying user age and identity in compliance with international regulatory requirements.
• Processing financial transactions: Processing deposits and withdrawals and maintaining transaction history.
• Customer Support: Resolving your complaints, questions, and issues.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• Responsible Gaming: Unusual betting patterns are detected and users are alerted automatically.
• Promotional Communications: Sending offers and updates with your consent (unsubscribe at any time).
• Legal Obligation: Providing information in response to lawful requests from authorities.

4 Cookies Policy

Bubu 88 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

The cookies we use

• Essential cookies: Required to maintain your login session and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics cookies: To understand which parts of the site are most visited (fully anonymized data).

You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

5 Data Sharing — Who We Share With and When

Bubu 88 does not share your information with third parties as a matter of policy. However, limited data sharing may occur in the following circumstances:

• Payment processors: Only the necessary details (amount and number) are shared to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Services: NID information may be verified with a licensed verification agency as part of the KYC process.
• Legal Authority: Data may be disclosed in response to a valid court order or request from a regulatory authority.
• Business Transfers: In the event of a future merger or acquisition, data may be transferred, but the new owner will be bound by this same Privacy Policy.

6 How long your data is retained

Bubu 88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Active account data: For as long as your account remains active.
• Financial transaction records: Up to 7 years where required by law.
• KYC Documents: Up to 5 years after account closure.
• Log & Access Data: Up to 1 year.
• Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

After the designated retention period following account closure, all personal data is permanently deleted or anonymized in a way that makes identification impossible.

7 Your Rights Over Your Data

Every registered user on bubu 88 retains the following rights regarding their personal information:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: Under certain conditions, you may request the deletion of your data (excluding data we are legally required to retain).
• Right to Restrict Processing: In certain cases, you may request that the use of your data be temporarily suspended.
• Right to Data Portability: You can obtain your data in a machine-readable format.
• Right to Opt Out of Promotional Communications: You can opt out of marketing emails or SMS at any time.

To exercise these rights support@bubu88.ws. We typically respond within 7 business days.

8 Security measures

Bubu 88 uses multiple layers of security to protect your privacy:

• SSL/TLS Encryption: 256-bit SSL encryption is used across the site and app, keeping your data protected even during transmission.
• Two-Factor Authentication (2FA): Optional OTP verification when logging into your account.
• Firewall & Intrusion Detection: Active security systems to prevent unauthorized access to our servers.
• Regular Security Audits: Regular audits conducted by independent third-party cybersecurity experts.
• Staff training: All our staff are trained in data protection, and only authorized personnel can access specific information.

However, no digital system is 100% risk-free. In the event of a security breach, we will notify affected users as quickly as possible in accordance with applicable law.

9 Child Protection

Bubu 88 strictly does not serve anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal information from anyone under 18.

If a minor has registered an account using false information and we identify this, the account will be immediately closed and all collected data will be deleted. If you become aware of such a case, please contact us.

10 Policy Updates & Contact

Bubu 88 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you via your registered email or through a platform notification. The "Last Updated" date at the top of the page will always reflect the most recent revision.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@bubu88.ws
• Live Chat: Directly from any page on the site
• Time: 24 hours, 7 days a week